Privacy policy

At Heloga Jewellery, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described below:

  1. Information Collection:
    1.1. We collect personal information such as your name, email address, shipping address, and payment details when you place an order.
    1.2. We may also collect non-personal information such as your IP address, browser type, and operating system for analytical purposes.

  2. Information Usage:
    2.1. We use your personal information to process your orders, communicate with you, and provide customer support. 2.2. We may use your email address to send promotional offers, newsletters, and updates, but you can opt out at any time.
    2.3. We do not sell, trade, or share your personal information with third parties, except for purposes related to order fulfillment and legal requirements.

  3. Data Security:
    3.1. We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
    3.2. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

  4. Cookie Usage:
    4.1. We use cookies to enhance your browsing experience on our website. You can manage cookie preferences through your browser settings.

  5. Privacy Rights:
    5.1. You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.

  6. Contact Information:
    For any privacy-related concerns or inquiries, please contact our privacy team at helogapratas@hotmail.com